{"product_id":"pylontech-battery-health-report-independent-bms-log-analysis-pdf","title":"Pylontech Battery Health Report — Independent BMS Log Analysis (PDF)","description":"\u003ch2\u003eFind out how healthy your Pylontech battery really is\u003c\/h2\u003e\n\u003cp\u003eYour Pylontech battery quietly records everything about itself — every cell voltage, temperature, charge cycle and fault. The trouble is that this comes out as a wall of numbers almost nobody can read.\u003c\/p\u003e\n\u003cp\u003eWe turn that data into a\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eclear, professional health report\u003c\/strong\u003e. Send us the log files from your battery and we’ll send back a PDF report with a single, easy\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eA–E health grade\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eand a plain-English explanation of what’s happening inside your pack.\u003c\/p\u003e\n\u003cp\u003eIdeal when you’re\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ebuying or selling a used battery\u003c\/strong\u003e,\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003etroubleshooting\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ea system that isn’t performing,\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003epreparing a warranty claim\u003c\/strong\u003e, or you just want\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003epeace of mind\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003eWhat you get\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eA multi-page\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ePDF health report\u003c\/strong\u003e, branded and easy to read\u003c\/li\u003e\n\u003cli\u003eAn\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eoverall health grade (A–E)\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eand 0–100 score on the cover\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCell-balance analysis\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e— the clearest early warning of a weak cell, with a per-cell chart\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCycle count \u0026amp; wear\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e— how much of the rated life has been used\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSerial number \u0026amp; firmware\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecaptured straight from the battery\u003c\/li\u003e\n\u003cli\u003eA short\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eplain-English verdict\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith clear next steps\u003c\/li\u003e\n\u003cli\u003eEmailed to you — keep it, share it.   \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSe example report \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0803\/9946\/6828\/files\/Battery_Health_Report_GreenDream_PPTBH02199108131.pdf?v=1782473093\" target=\"_blank\" title=\"here:\" rel=\"noopener\"\u003ehere:\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eHow it works\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eExport your logs.\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eIn Pylontech BatteryView (or the console tool), save the\u003cspan\u003e \u003c\/span\u003e\u003cem\u003ehistory\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003eand\u003cspan\u003e \u003c\/span\u003e\u003cem\u003eevent \/ scan\u003c\/em\u003e\u003cspan\u003e \u003c\/span\u003efiles for your battery — the\u003cspan\u003e \u003c\/span\u003e\u003ccode\u003e.xlsx\u003c\/code\u003e\u003cspan\u003e \u003c\/span\u003escan-log files.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSend them to us.\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eUpload the files at checkout, or order and email them with your order number.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGet your report.\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWe email your PDF health report — usually within\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eone business day\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eWhich files do I send?\u003c\/h3\u003e\n\u003cp\u003eThe\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ehistory\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eand\/or\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eevent \/ scan-log\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003efile exported from your battery’s monitoring software — these arrive as\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e.xlsx\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003espreadsheets. One set of files\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eper battery module\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003egives the most complete report. Not sure which is which? Send everything you have and we’ll sort it out. We accept logs from the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eUS2000, US2000B \/ B Plus, US2000C, US3000C and US5000\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003eWhat we check\u003c\/h3\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eIn the report\u003c\/th\u003e\n\u003cth\u003eWhy it matters\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCell voltage balance\u003c\/td\u003e\n\u003ctd\u003eThe best single indicator of pack health and weak cells\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCharge cycle count\u003c\/td\u003e\n\u003ctd\u003eShows how much rated service life remains\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSerial number \u0026amp; firmware\u003c\/td\u003e\n\u003ctd\u003eConfirms the exact module and software version\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePack voltage\u003c\/td\u003e\n\u003ctd\u003eConfirms operation within the safe band\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTemperature\u003c\/td\u003e\n\u003ctd\u003eConfirms cells stayed within safe limits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBMS faults \u0026amp; error codes\u003c\/td\u003e\n\u003ctd\u003eSurfaces protection events or active faults\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOverall health grade\u003c\/td\u003e\n\u003ctd\u003eOne clear A–E result anyone can read\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eTurnaround \u0026amp; delivery\u003c\/h3\u003e\n\u003cp\u003eReports are prepared by hand and emailed as a PDF, usually within\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eone business day\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eof receiving your files. This is a\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edigital service\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e— nothing is shipped.\u003c\/p\u003e\n\u003ch3\u003eFAQ\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eHow do I get the log files off my battery?\u003c\/strong\u003e\u003cbr\u003eConnect to your battery using the BatteryView software using one of our USB diagnostic cables, click Window and select History Data Window.  Next click History and save the resultant files to a folder on your desktop, so the same for Events.  Do not click SOC Reset.  Separate batteries by folders if possible.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCan you report on a whole stack?\u003c\/strong\u003e\u003cbr\u003eYes — one report per module, each with its own grade, so you can spot the weak link.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWill this help with a warranty claim?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIt gives you a clear, dated, independent summary of your battery's measured condition that you can attach to a claim. The warranty decision itself rests with your installer or Pylontech, who haven't published their pass\/fail criteria.\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cstrong\u003eCan the report tell whether it's the battery or my setup?\u003c\/strong\u003e Often, yes. Repeated OV (over-voltage), LV (low-voltage) or OC (over-current) events usually point to the inverter not respecting the charge\/discharge limits the master battery is sending — either ignoring the BMS data, or running custom settings that override them.  Knowing which it is tells you whether to look at the battery or the inverter configuration first.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this official Pylontech support?\u003c\/strong\u003e\u003cbr\u003eNo — we’re an\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eindependent\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eservice, not affiliated with or endorsed by Pylontech.\u003c\/p\u003e\n\u003cp\u003eIndependent analysis based on customer-supplied log data. Not a warranty, safety certification, or guarantee of future performance. Pylontech is a trademark of its owner; we are not affiliated with or endorsed by Pylontech.\u003c\/p\u003e","brand":"SERVTEC Battery Diagnostics","offers":[{"title":"1","offer_id":57896670855500,"sku":null,"price":19.99,"currency_code":"GBP","in_stock":true},{"title":"2","offer_id":57896670888268,"sku":null,"price":29.99,"currency_code":"GBP","in_stock":true},{"title":"3","offer_id":57896717844812,"sku":null,"price":39.99,"currency_code":"GBP","in_stock":true},{"title":"4","offer_id":57896728297804,"sku":null,"price":54.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0803\/9946\/6828\/files\/01_hero_1e2d38f0-dc92-425b-a725-a5d33aba514d.png?v=1782470009","url":"https:\/\/servtec.co.uk\/products\/pylontech-battery-health-report-independent-bms-log-analysis-pdf","provider":"SERVTEC Battery Diagnostics","version":"1.0","type":"link"}